zenithbox Terms of Service

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Welcome to zenithbox. These Terms of Service ("Terms") set out the rules that apply when you visit or use zenithbox's website, mobile platform, products, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept and will abide by these Terms.

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1. Acceptance of Terms

When you access or use any service offered by zenithbox, you confirm that you have reviewed, comprehended, and consented to these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not access or use our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Seek to breach site security, data infrastructure, or user accounts;
  • Resell zenithbox products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for all activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies may occasionally arise.
• Price & Order Corrections: Should an obvious pricing or typographical error occur, zenithbox may correct the error and amend or cancel any affected orders before dispatch, issuing a full refund for any amount charged.
• Perishable Goods: Fresh or perishable items may naturally show minor variations in weight, appearance, or ripeness. Allergen information is provided for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and handled through PCI-DSS compliant payment gateways. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@zenithbox.store within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on zenithbox's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to zenithbox and is protected by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent permitted by applicable law, zenithbox shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount you paid for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to zenithbox's support team for informal resolution.

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9. Changes to These Terms

zenithbox may update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zenithbox
• Customer Support Email: support@zenithbox.store
• Customer Support Phone: 13139267522
• Physical Business Address: 6850 PLAINFIELD ST, DEARBORN HTS, MI 48127, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST